Apology letter by Overwatch 2 director falls flat amid canceled PvE plans

Overwatch 2 game director Aaron Keller today wrote a letter of apology to fans after Blizzard announced earlier this week that it was no longer following through with the most highly-anticipated aspects of its PvE plans for the game.

In 1,062 words, Keller opened up about the difficult decision and apologized to fans after two days of mass criticism from players who had been waiting for PvE since 2019. But if he thought this massive body of text was going to somehow win over the trust of fans, Keller may not realize the long road ahead of his team.